Direct Line has expressed its support for new car insurance findings from the Transport Select Committee (TSC).
The provider welcomed the recommendations, which highlighted a compensation culture – driven primarily by whiplash claims – that is contributing significantly to motor insurance premium inflation.
According to Direct Line, the TSC’s call to government highlights just how flawed the system is at present, stating claims culture vultures have been fraudulently benefitting from the setup for too long.
Tom Woolgrove, managing director of Personal Lines at Direct Line – which began life in April 1985 with car insurance acting as its only product – explained his company has been pushing for a review of whiplash claims for a while now, adding: “A common sense approach with some harder proof of injury and associated loss is what is needed, so we can ensure genuine claimants receive compensation for whiplash.”
The industry figure added it is correct to suggest referral fees have to be outlawed throughout the industry, but warned cold callers may already be looking for loopholes in the new legislation.